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Privacy policy

W.H. HOTELS ISTRIA d.o.o. retains all copyrights in the use of photographs, text and other published material, in terms of positive legal regulations in the Republic of Croatia. Photographs, texts and other material may not be published, sold, publicly or privately published or otherwise used without the consent of W.H. HOTELS ISTRIA d.o.o. . Any failure to comply with the terms of the preceding paragraphs of this Article entails the liability and obligation of non-pecuniary damage to W.H. HOTELS ISTRIA d.o.o. per injury for an individual material.


Introductory provisions

W.H. HOTELS ISTRIA d.o.o. respects your privacy and is committed to protecting your personal information. The collection and storage of information is carried out in accordance with the provisions of the Personal Data Protection Act.

Information that we primarily ask for and which is protected

name and surname
email address
telephone and / or fax number
other information you provide that you want to keep secret.

You can unsubscribe from our mailing list at any time by making an explicit statement, after which W.H. HOTELS ISTRIA d.o.o. will not use your information for promotional purposes. In that case, W.H. HOTELS ISTRIA d.o.o. can only be used for its own internal purposes, eg for the purpose of computerized statistical data processing.


The purpose of the information obtained

All information provided by W.H. HOTELS ISTRIA d.o.o. from you receive serve exclusively for:

creating a more effective answer to your query
ensuring the provision of the required service
promotion of our services (newsletter)
our internal statistical data processing
opportunities to submit publications, brochures and other promotional materials.

W.H. HOTELS ISTRIA d.o.o. warrants that the information collected will only be used for the purposes indicated. By submitting your personal information through all forms of communication, you give your express consent that W.H. HOTELS ISTRIA d.o.o. may address for the purposes stated. In case you don’t want W.H. HOTELS ISTRIA d.o.o. contacts you, you are obliged to inform W.H. in writing. HOTELS ISTRIA d.o.o. . In every newsletter you receive, you have the option of unsubscribing from the mailing list.


Duration of privacy policy

The moment you submit your information, you agree to contact you and enter our mailing list. The moment of entry represents your explicit consent to the contact. Protecting the privacy of your information is permanent, and you can request an opt-out from our mailing list at any time. Afterward, W.H. HOTELS ISTRIA d.o.o. will no longer use your data except for internal purposes, such as for computer or statistical data processing.


Content of privacy policy

We do not sell, rent, or lease your email and other information to third parties, legal or non-W.H. HOTELS ISTRIA d.o.o. without your consent, as this is against our privacy policy. W.H. HOTELS ISTRIA d.o.o. adheres to a strict “no-spam” policy. W.H. HOTELS ISTRIA d.o.o. is not responsible for any accidental or error due to force majeure, or other objective circumstances causing an accidental breach of the guaranteed protection of your information, but warrants that the error will be remedied, if possible, as soon as possible.


Cookies and Internet technologies

As is the case with many other portals, ours may also use cookies and other technologies that make it easy for us to deliver content depending on your areas of interest, process reservations or requests, and / or analyze the characteristics of your visits. Cookies by themselves cannot be used to disclose your personal identity. When you access our web pages, this information identifies to our servers the properties of your browser but not you. If you would like to delete or disable cookies on your computer at any time, you can update your Internet browser settings (for information on how to delete and disable cookies on your browser by selecting the Help menu), we may also collect information by using pixel tags, online signals, “blank GIFs” or similar means (collectively called “pixel tags”) that allow us to find out when you visit our portal and how you use our emails or ads.


Protection of personal information of children

W.H. HOTELS ISTRIA d.o.o. advises parents and guardians to teach children how to handle personal information online safely and responsibly. W.H. HOTELS ISTRIA d.o.o. does not wish or intend to collect personal information from persons under the age of 14, will not use it in any way, nor will it disclose it to third parties, except in the case of promotional games on the Internet. Such online contact information is used without the parent’s permission only to respond directly to the child’s request and will not be used for any other purpose. We do not collect personal contact information offline, except for the purpose of awarding prizes, and only with the permission of our parents. We do not provide any personal information to third parties data without parental permission. We do not allow children to publicly release or otherwise distribute personal information or other material they send us through which they can be contacted, nor do we encourage children to disclose more information to participate in the sweepstakes or other activities necessary to participate in the activity in question. In cases where children under the age of 14 are allowed to participate in the sweepstakes, we require the child to first seek permission to participate from their parents or legal representatives and to enter the email address of their parents or agents. If a child under the age of 14 wins an award, parents or guardians are notified by email, telephone or writing. The child and parent’s personal information is deleted from our database if the parents request it. As a parent or guardian, you always have the right to request access to all of your child’s personal information obtained from one of our sites, you may request the deletion of the information (if that information is still in our database) and/or prohibit us from collecting and the use of information about your child. If you are a parent and want to exercise this right, let us know. In addition to the above, W.H. HOTELS ISTRIA d.o.o. guarantees the protection of the personal data of children provided for by the specific laws governing the matter.


Change of data

You may contact us at any time to review your personal information, as well as to update, correct or delete your information. Up to this point, we are using your old data for the purposes stated.


Your consent

By completing the forms on this site, you warrant that the information you have provided is accurate, that you are capable of operating and authorized to dispose of the information provided, and that you fully agree that W.H. HOTELS ISTRIA d.o.o. uses and collects your information in accordance with the law and the terms of our privacy policy.



If we choose to change our privacy policy, we will place the changes on this page so you can constantly see them. These changes will also be valid in our mutual relationship as if they existed before you entered the mailing list, if they are in accordance with the positive Croatian regulations and if they do not terminate you in some acquired rights.